The buyer has the right to refuse the goods at any time before their
transfer, and after the transfer of goods - within seven days.
Return of goods of proper quality is possible
if its trade dress, packaging, consumer properties
as well as the document confirming the fact and conditions of purchase
of the specified goods are preserved.
Send a claim
If you find any product defects, please fill out the
form on the Complaint page..
- describe in detail the defect/problem, how it manifests itself;
- attach a photo or video of the defect;
- enclose copies of proof of purchase (receipt and warranty card).