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Privacy Policy

Privacy policy

This Privacy Policy of personal data (hereinafter - Privacy Policy) applies to all information of the online store "METTA" located in the domain name metta-germany.com , may receive information about the User during the use of the website of the Internet store, programs and products of the Internet store.


1.1 The following terms are used in this Privacy Policy:

1.1.1 "Management of the Site (hereinafter - Management of the site)" - organizes and (or) conducts the processing of personal data and at the same time determines the purpose of processing personal data.

1.1.2. "Personal data" - any information that is directly or indirectly identified or identified by an individual (the subject of personal data).

1.1.3. "Processing of personal data" - any action (transaction) or a series of actions (transactions) performed with personal data, including collection, saving, systematization, accumulation, storage, disclosure (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data with or without the use of automation tools.

1.1.4 "Confidentiality of personal data" - it is mandatory to comply with the Operator or another person accessing personal data, the condition that the dissemination of personal data without the consent of the subject or the existence of other legal grounds is not allowed.

1.1.5 "Online Store User (hereinafter referred to as the "User")" - A person who accesses the Site via the Internet and uses the Site of the Online Store.

1.1.6. "Cookies" - a small piece of data sent by a Web server and stored on the user's computer, which the Web client or Web browser sends each time in an HTTP request when the Web server tries to open a page of the corresponding site.

1.1.7. "IP address" - the unique network address of a node on an IP-based computer network.


2.1 The use of the website of the Online Store by the User means acceptance of this Privacy Policy and the conditions for the processing of the User's personal data.

2.2 In case of non-compliance with the terms of the Privacy Policy, the User must stop using the Internet store website.

2.3. This Privacy Policy applies only to the Metta Online Store site. The online store has no control over and is not responsible for the sites of third parties to which you can go through the links found on the online store site.

2.4 The Site Administration does not control the accuracy of the personal data provided by the User of the Internet store site.


3.1 This Privacy Policy specifies the obligations of the Management of the Online Store website not to disclose the confidentiality and protection of the confidentiality of personal information provided by the User at the request of the management of the website when registering on the website of the Online Store or ordering for the purchase of the Online Store. goods.

3.2 The personal information that may be processed within the scope of this Privacy Policy is provided by the User by filling out the registration form on the Metta Online Shop website in the "Personal profile" section and includes the following information

3.2.1. user's last name, first name, middle name;

3.2.2. user's contact phone number;

3.2.3. e-mail address (e-mail). 3.2.4;

3.2.4. the address of the goods delivery;

3.2.5. the user's place of residence.

3.3 The online store protects the Data transmitted automatically during the process of viewing advertising units and when visiting pages where the statistical script of the system ("pixels") is installed:

- IP address;

- information from cookies;

- information about the browser (or any other program accessing the advertising screen);

- access time;

- the address of the page where the ad block is located;

- redirector (address of the previous page).

3.3.1 Disabling cookies may prevent access to the parts of the Internet store site that require authorization.

3.3.2 The online store collects statistics about the IP addresses of its visitors. This information is used to detect and solve technical problems and to check the legality of financial payments.

3.4 Other personal information not mentioned above (purchase history, browsers and operating systems used, etc. except as specified in article 5.2, it will be stored securely and will not be disclosed. and 5.3. this is the Privacy Policy.


4.1 The user's personal information may be used by the Administration of the Online store website for the following purposes:

4.1.1 Identification of the User registered on the website of the Internet store for the order and (or) conclusion of the Contract for the purchase and sale of goods by remote method metta-germany.com .

4.1.2 To provide the user with access to the personalized resources of the website of the online store.

4.1.3. Creation of feedback with the User, including sending notifications, requests for the use of the Online Store Website, service provision, processing of requests and applications from the User.

4.1.4 Determining the location of the User for security purposes, preventing fraud.

4.1.5 To confirm the accuracy and completeness of the personal data provided by the User.

4.1.6. If the user has agreed to create an account, do not create an account to make a purchase.

4.1.7 Informing the User of the Online Store about the status of the Order.

4.1.8. Processing and receipt of payments, approval of taxes or tax deductions, objection to paying, determination of the right to receive a credit limit by the User.

4.1.9 Provision of effective customer and technical support to the User in case of problems related to the use of the Online Store Website.

4.1.10. To provide the user with consent, product updates, special offers, information about prices, newsletters and other information on behalf of the Internet store or on behalf of the Internet store partners.

4.1.11. to carry out advertising activities with the consent of the user.

4.1.12. To grant the User access to the sites or services of the partners of the Online Store in order to receive products, updates and services.


5.1 The processing of the user's personal data is carried out by any legal means, including information systems of personal data, in which automation tools are used or not used, without time limitation.

5.2 The User agrees that the Administration has the right to transfer personal data to third parties, in particular courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order carried out on the Website of the Internet store "Metta", including the delivery of goods.

5.3 The user's personal data may be disclosed to the competent state bodies of the Turkey only on the grounds and in the manner provided for by the legislation of the Turkey.

5.4 In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.

5.5 The Website Administration will take the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution and other illegal actions of third parties.

5.6 The Site Administration, together with the User, will take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal information.6. OBLIGATIONS OF THE PARTIES

6.1 User:

6.1.1 Provide information about the personal data required to use the website of the online store.

6.1.2 In case of changes in this information, update and complete the information provided about personal data.

6.2 The management of the Site is obliged to do the following::

6.2.1 The information received is only 4 of this Privacy Policy. Use it for the purposes specified in the article.

6.2.2 Keep confidential information confidential, do not disclose it without the User's prior written permission, and do not sell, modify, publish or disclose the User's personal data in other possible ways, except for articles 5.2 and 5.3 of this Policy. 5.2. and 5.3. this is the Privacy Policy.

6.2.3 In order to protect the confidentiality of the user's personal data, take precautionary measures according to the procedure usually used for the protection of such information in the current workflow.

6.2.4 In case of detection of incorrect personal data or unlawful actions, to block the Personal Data related to the relevant User from the moment of application or request by the authorized body for the protection of the rights of the User or his legal representative or personal data subjects during the review period.


7.1 If the Management of the Website does not fulfill its obligations, it will be liable for damages suffered by the User in connection with unauthorized use of personal data in accordance with the laws of the Turkey, except as specified in the paragraphs. 5.2, 5.3. and 7.2. this is the Privacy Policy.

7.2 In case of loss or disclosure of Confidential Information, the Website Administration is not responsible for the loss of this confidential information.

7.2.1. It was in the public domain before it was lost or exposed.

7.2.2. it was taken from a third party before it was taken by the administration.

7.2.3. it has been disclosed with the user's consent.


8.1 Before going to court to resolve disputes arising from the relationship between the User of the Online Store and the Management of the site, it is mandatory to make a request (written offer to resolve a dispute voluntarily). Dec.

8.2 Within 30 calendar days from the date of receipt of the request, the recipient of the request will inform the claimant in writing of the result of the request.

8.3 If no agreement is reached, the dispute will be transferred to the judicial authority in accordance with the current legislation of the Turkey.

8.4 The current legislation of the Turkey will apply to this Privacy Policy and to the relations between the User and the Management of the Website. Dec.

9.1. The Website Administration reserves the right to make changes to this Privacy Policy without the User's consent.

9.2. Unless otherwise stated by the new Privacy Policy version, a new Privacy Policy will enter into force from the moment it is published on the Website.

9.3 Any suggestions or questions regarding this Privacy Policy should be sent to the following address: [email protected] .

9.4 The current Privacy Policy is published on the page at metta-germany.com .

Updated on November 27, 2017.